887bat Privacy Policy

This Privacy Policy describes how 887bat ("we", "us", "our") collects, processes, stores, and protects personal data relating to users of the 887bat platform at https://887bat.net ("the Platform"). It applies to all registered players, visitors who browse the Platform without registering, and any person whose personal data we process in connection with the services we provide.

887bat is deeply committed to protecting the privacy of its players and to operating transparently in relation to data practices. We collect only the personal data that is genuinely necessary for the purposes described in this Policy and handle it with appropriate security safeguards at all times.

This Policy should be read alongside the 887bat Terms and Conditions and the Responsible Gaming Policy. By using the Platform or creating an account, you acknowledge that you have read and understood this Privacy Policy.

887bat operates the Platform as the data controller for all personal data collected from players and visitors in connection with the Platform's services. As data controller, 887bat determines the purposes and means by which personal data is processed and is responsible for ensuring that such processing is lawful and compliant with applicable data protection standards.

For any matters relating to this Privacy Policy or to the exercise of your data rights, please contact 887bat using the details provided in Section 17 of this Policy. We will respond to all data-related enquiries within 30 days of receipt.

887bat collects several categories of personal data in the course of providing its services. The categories of data we collect and the circumstances in which each is collected are set out below:

Identity Data

• Full legal name as it appears on your government-issued identity document.
• Date of birth (for age verification — 887bat strictly enforces a 21+ minimum age).
• National Identity Card (CNIC) number or passport number, collected as part of KYC verification.
• A scanned copy or photograph of your CNIC, passport, or driving licence when submitted for identity verification.

Contact Data

• Email address registered to your 887bat account.
• Pakistani mobile phone number linked to your account for SMS-based communications and two-factor authentication.
• Residential address in Pakistan (required for KYC verification and address confirmation).

Financial Data

• JazzCash or EasyPaisa mobile wallet number used for deposits and withdrawals.
• Bank account details (account title and IBAN) for bank transfer transactions with HBL, UBL, or Meezan Bank.
• Partial card details (first six and last four digits, card type, expiry month and year) for card-based transactions. Full card numbers are handled exclusively by our PCI-DSS compliant payment processors and are not stored on 887bat servers.
• Transaction history: amounts, dates, payment methods, and reference numbers for all deposits, withdrawals, and adjustments made to your account.

Gaming & Usage Data

• Complete records of all bets placed, games played, amounts wagered, and outcomes (wins and losses).
• Bonus and promotion history, including bonuses claimed, wagering progress, and redemptions.
• Session data including login timestamps, session duration, and logout timestamps.
• Device type, operating system, browser version, and screen resolution used to access the Platform.
• IP address at the time of each login and each transaction.
• Responsible gaming tool settings, including any deposit limits, loss limits, or self-exclusion requests you have made.

Communication Data

• Records of all communications between you and the 887bat customer support team, whether via live chat, email, or any other supported channel.
• Feedback, complaints, and dispute correspondence submitted through our support channels.

887bat collects personal data through the following channels:

• Account registration: Data you provide directly when creating a player account on the 887bat platform.
• KYC verification: Documents and information you submit when completing identity verification, including CNIC scans and proof of address documents.
• Deposits and withdrawals: Financial details provided when you initiate a payment transaction through JazzCash, EasyPaisa, bank transfer, or card payment.
• Gameplay: Data generated automatically as a result of your betting and gaming activity on the Platform.
• Customer support interactions: Information you share when contacting our support team via live chat or email.
• Cookies and tracking technologies: Technical data collected automatically when you browse the Platform — see Section 9 for full details.
• Third-party verification providers: Identity and age verification data returned by KYC verification services used by 887bat in the normal course of regulatory compliance.

887bat uses the personal data it collects for the following purposes:

• Account management: Creating, maintaining, and securing your player account, including authentication and access control.
• Service delivery: Enabling you to browse the Platform, place bets, play casino games, claim bonuses, and access all other features of the 887bat service.
• Payment processing: Facilitating deposits and withdrawal requests, including verifying the payment method used and returning funds to the originating method in accordance with our anti-money-laundering obligations.
• Identity and age verification (KYC): Verifying that you meet the 21+ minimum age requirement and that your identity matches the details provided at registration, as required by our gaming licence.
• Fraud and security monitoring: Detecting, investigating, and preventing fraudulent activity, account compromise, bonus abuse, money laundering, and other prohibited conduct described in the 887bat Terms and Conditions.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and, where appropriate, reaching out proactively or enforcing self-imposed limits that you have set on your account.
• Customer support: Responding to your enquiries, processing complaints, and resolving disputes efficiently.
• Legal and regulatory compliance: Fulfilling obligations under our international gaming licence, including record-keeping requirements, reporting obligations, and responding to lawful requests from regulatory or law enforcement authorities.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the design, performance, and functionality of the 887bat platform.
• Marketing communications: Sending you promotional emails and SMS messages about 887bat offers and bonuses, where you have provided your consent or where we have a legitimate interest in doing so. See Section 15 for full details and opt-out instructions.

887bat processes personal data on the following legal bases depending on the purpose of processing:

• Contractual necessity: Processing required to perform the contract between you and 887bat — including account operation, payment processing, and service delivery — is carried out on the basis of contractual necessity.
• Legal obligation: Processing required to comply with applicable laws and our gaming licence conditions — including KYC verification, anti-money-laundering record-keeping, and regulatory reporting — is carried out on the basis of legal obligation.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and aggregated analytics is carried out on the basis of 887bat's legitimate interests, provided those interests are not overridden by your privacy rights.
• Consent: Processing carried out for direct marketing communications is done on the basis of your consent. You may withdraw consent at any time by following the opt-out instructions in any marketing email or by contacting 887bat support.

887bat does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the following limited circumstances:

• Payment processors: Financial data is shared with our approved payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card processing networks) solely to the extent required to process your deposit or withdrawal transaction.
• KYC and identity verification providers: Identity documents and personal details are shared with approved third-party KYC verification service providers solely for the purpose of completing age and identity checks required by our gaming licence.
• Gaming software providers: Gameplay data is shared with the providers of casino and sports betting software used on the 887bat platform to the extent necessary for game delivery, jackpot management, and dispute resolution.
• Regulatory and law enforcement authorities: 887bat is required by its gaming licence to disclose player data to the relevant licensing authority upon request. We will also disclose data to law enforcement agencies where required to do so by a valid legal order or where we reasonably believe disclosure is necessary to prevent fraud or criminal activity.
• Professional advisers: We may share data with our legal, accounting, or auditing advisers on a confidential basis where required for the proper management of our business and compliance obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 887bat business, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

887bat takes the security of financial data very seriously. All payment transactions on the 887bat platform are processed via SSL-encrypted connections. Our payment processing partners are required to comply with the Payment Card Industry Data Security Standard (PCI-DSS) where applicable.

887bat does not store full debit or credit card numbers on its own servers at any point. When a card payment is made, the card details are passed directly and securely to the relevant card network processor, and only a tokenised reference is retained by 887bat for transaction matching purposes.

For mobile wallet transactions via JazzCash and EasyPaisa, 887bat stores the registered mobile number associated with the wallet to enable withdrawal processing and to satisfy our anti-money-laundering obligation to return funds to the originating payment method.

• All deposits and withdrawals require authentication before processing.
• Unusual or high-value transactions may be subject to enhanced review and may require additional documentation.
• 888bat retains transaction records for the period mandated by our gaming licence for audit and regulatory purposes.

The 887bat platform uses cookies — small text files stored on your device — and similar technologies to provide a functional and reliable user experience. Below is a summary of the types of cookies used on the 887bat platform:

• Strictly necessary cookies: These are required for the Platform to function. They include session management cookies that keep you logged in as you navigate between pages. You cannot opt out of strictly necessary cookies while using the Platform.
• Functional cookies: These remember your preferences, such as your preferred language and display settings, so you do not need to reset them each time you visit. Disabling functional cookies may affect your experience on the Platform.
• Analytics cookies: These collect anonymised data about how visitors use the Platform — for example, which pages are visited most frequently and whether any errors are encountered. This data is used in aggregate form only and does not identify you personally.
• Security cookies: These help us detect and prevent suspicious login attempts, fraud, and bot activity on the Platform.

887bat does not use third-party advertising cookies or social media tracking pixels that would allow third parties to build a profile of your browsing behaviour across external websites.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 887bat platform. For full instructions on managing cookies in your browser, please refer to the help documentation for your specific browser.

887bat retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by our gaming licence and applicable regulatory obligations. The key retention periods applicable to different categories of data are as follows:

• Account and identity data: Retained for the duration of your active account relationship with 887bat and for a minimum of five years following account closure, as required by our gaming licence and anti-money-laundering obligations.
• Transaction and financial records: Retained for a minimum of five years following the date of each transaction, in line with applicable financial record-keeping requirements.
• KYC verification documents: Retained for the duration of the account relationship and for a minimum of five years following account closure.
• Customer support communications: Retained for three years from the date of the last communication in the relevant thread.
• Gaming and betting history: Full betting records are retained for five years. Anonymised aggregate gaming data may be retained indefinitely for platform improvement purposes.
• Marketing consent records: Retained until consent is withdrawn, plus a period of two years to demonstrate historical consent status if required.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

887bat implements a layered set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 887bat platform.
• Encrypted storage of sensitive personal data fields, including identity document data and financial reference information.
• Role-based access controls limiting access to personal data to authorised 887bat personnel on a strict need-to-know basis.
• Multi-factor authentication for all 887bat staff systems that handle personal data.
• Regular security assessments and penetration testing of the Platform infrastructure.
• Automated monitoring for suspicious access patterns, including unusual login locations and high-frequency transaction attempts.
• Incident response procedures including mandatory player notification in the event of a data breach that affects your personal data.

As an internationally licensed gaming operator, 887bat's platform infrastructure and some of its service providers may be located in jurisdictions outside Pakistan. Where personal data is transferred to third-party service providers in other jurisdictions, 887bat takes appropriate steps to ensure that those transfers are conducted securely and that the recipient provides a level of data protection consistent with the standards described in this Policy.

Such steps may include entering into data processing agreements with third-party service providers that include binding contractual commitments regarding data security and use limitations. Where a service provider is located in a jurisdiction deemed to have adequate data protection standards by relevant regulatory guidance, 887bat relies on that adequacy determination as the legal basis for the transfer.

If you have questions about the safeguards in place for any specific international data transfer, please contact us using the details in Section 17.

Subject to applicable law and the regulatory obligations that govern 887bat as a licensed gaming operator, you have the following rights in relation to your personal data:

• Right of access: You have the right to request a copy of all personal data that 887bat holds about you. We will provide this information free of charge within 30 days of a valid request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Account holders can update most contact details directly within their account settings.
• Right to erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to limitations where data must be retained to comply with legal or regulatory obligations (such as anti-money-laundering record-keeping requirements).
• Right to restrict processing: In certain circumstances, you have the right to request that 887bat restrict the processing of your personal data — for example, while a dispute about data accuracy is being resolved.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to 887bat in a structured, machine-readable format, and to request that this data be transmitted directly to another data controller where technically feasible.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. You may also withdraw consent for direct marketing at any time.

To exercise any of these rights, please contact 887bat at [email protected]. We will verify your identity before processing any data rights request to ensure we only share or modify data at the direction of the account holder.

The 887bat platform is strictly intended for adults aged 21 years and over. 887bat does not knowingly collect personal data from any person under the age of 21. If we become aware that an account has been created by or is being used by a person under 21, that account will be immediately closed, any balance forfeited, and all associated personal data deleted or archived in accordance with our legal obligations.

If you are a parent or guardian and believe your child has created an account on the 887bat platform without your knowledge, please contact our support team at [email protected] immediately. We will investigate the matter and take appropriate action as quickly as possible.

887bat strongly encourages all account holders to take appropriate steps to prevent underage persons in their household from accessing the Platform, including by keeping account credentials private and using device-level parental controls where available.

887bat may send you promotional emails, SMS messages, and on-platform notifications about bonuses, new game releases, sports betting promotions, and other 887bat offers. We will only send direct marketing communications where you have provided consent at registration, or where we have a legitimate interest in contacting you about offers closely related to services you have previously used on the Platform.

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email sent by 887bat.
• Replying "STOP" to any marketing SMS sent to your registered Pakistani mobile number.
• Updating your notification preferences within your account settings on the Platform.
• Contacting 887bat support directly at [email protected] and requesting removal from marketing lists.

Please note that opting out of marketing communications does not affect transactional or account-related communications, such as deposit confirmations, withdrawal notifications, KYC status updates, and security alerts. These communications are required for the operation of your account and cannot be opted out of while your account remains active.

887bat may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the requirements of our gaming licence. When material changes are made, we will notify registered players by email to the address registered to their 887bat account at least 14 days before the changes take effect.

The "Effective Date" shown at the top of this Privacy Policy indicates the date on which the current version came into force. We encourage you to review this Policy periodically to stay informed about how 887bat protects your personal data.

Your continued use of the 887bat platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated practices described therein.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 887bat processes your personal data, please contact us using the following details:

• Privacy & Data Enquiries: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Languages: English and Urdu
• Live Chat: Available within your 887bat account when logged in

We aim to respond to all privacy-related enquiries within 5 business days and to resolve data rights requests within 30 calendar days of receipt. For complex requests requiring additional time, we will notify you of the expected resolution date within the initial 30-day period.